Singapore · Privacy

Privacy Policy

Last updated: 2026-06-05

Lifeinsurance.com.sg is operated as an independent comparison surface. This policy explains how we handle personal data we collect on the site, in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. What we collect

We collect the following categories of personal data only when you actively submit a form on the site:

  • Quote request data via /quotes/: your policy-shape interest, target sum assured, term length, age, smoker status, name, email and mobile number.
  • Contact-form data via hello@lifeinsurance.com.sg: your name and email if you choose to include them.

We do not collect NRIC, FIN, passport, financial-account, biometric or sensitive health data via this site.

2. How we use it

Your information is used only to:

  • Prepare a personalised insurance quote shortlist and route it to a MAS-licensed insurer or financial adviser.
  • Respond to your inquiry.
  • Comply with our legal obligations under Singapore law.

3. Who we share it with

For quote requests, we share the data you submit with the MAS-licensed insurer or financial adviser preparing your quote. We do not sell your personal data to third parties.

4. PDPA consent

By submitting a quote request, you give deemed consent under PDPA s14(1) and s15 for us to share the data with the MAS-licensed insurer or adviser preparing your quote. Consent text is displayed adjacent to the submit button on every quote form.

5. Withdrawal of consent

You can withdraw consent at any time by emailing hello@lifeinsurance.com.sg. We will action requests within 30 days and inform any third party we have shared your data with.

6. Data retention

We retain quote request data for as long as needed to fulfil the quote request, plus 24 months for record-keeping. After that, the data is deleted or anonymised.

7. Cookies and analytics

The site uses Google Analytics 4 (GA4) to understand aggregate traffic patterns. GA4 sets cookies for session tracking; no PII is sent to Google. You can opt out via your browser settings or the Google Analytics Opt-out add-on.

8. Security

The site is served over HTTPS (TLS 1.3). Form submissions are processed through Netlify Forms, which encrypts in transit and at rest. We follow the PDPA Protection Obligation and CISO-recommended controls.

9. Your rights under PDPA

You have the right to (a) access your personal data; (b) request correction; (c) withdraw consent; and (d) lodge a complaint with the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.

10. Contact

Data Protection inquiries: hello@lifeinsurance.com.sg.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be flagged at the top for 30 days.