# Complete Life Secure

**Insurer:** Income Insurance (Income Insurance Limited)
**MAS licence:** —
**Insurer product page:** https://www.comparefirst.sg/wap/prodSummaryPdf/202135698W/VQMW_Summary.pdf

## Source wording

- **Effective from:** (not stated in document)
- **Ingested:** 2026-06-05
- **PDF source:** https://www.comparefirst.sg/wap/prodSummaryPdf/202135698W/VQMW_Summary.pdf
- **PDF sha256:** `a3df3a87e2e9388c1b801d1d31cf5684f1d9e094f1e37485c800a767f58302c4`
- **Extraction confidence:** verified

## Extracted facts

### claims

```json
{
  "source_page": 10,
  "documents_required": [
    "all relevant documents to support the claim"
  ]
}
```

### riders

```json
[
  {
    "name": "Complete Life Secure – Protection Benefit",
    "rider_type": "other",
    "description": "This policy includes a non-participating regular premium compulsory rider, Complete Life Secure – Protection Benefit. It pays retrenchment benefit and part of the multiplier cover. This rider will end immediately when its basic policy ends or is converted to a paid-up policy. It does not form part of the Life Participating Fund and no bonus is payable on the benefit.",
    "source_page": 1,
    "available_at_inception": true,
    "available_after_inception": false
  }
]
```

### free look

```json
{
  "period_days": 14,
  "source_page": 9,
  "refund_basis": "we will refund you the premiums you have paid, less any medical fees and other expenses such as payments for medical check-ups and medical reports incurred by us."
}
```

### exclusions

```json
[
  {
    "text": "This policy is not valid if the insured commits suicide within one year from the cover start date.",
    "source_page": 8
  },
  {
    "text": "We will not pay the TPD benefit if your claim arises from: deliberate acts such as self-inflicted injuries, illnesses or attempted suicide; unlawful acts, provoked assault or deliberate exposure to danger; or the effects of alcohol, drugs or any dependence.",
    "source_page": 8
  },
  {
    "text": "We will also not pay the TPD benefit unless the insured is certified by a specialist to have been totally and permanently disabled for at least six months in a row.",
    "source_page": 8
  },
  {
    "text": "We will not pay the Terminal Illness benefit if your claim arises from: deliberate acts such as self-inflicted injuries, illnesses or attempted suicide; unlawful acts, provoked assault, or deliberate exposure to danger; or the effects of alcohol, drugs or any dependence.",
    "source_page": 8
  },
  {
    "text": "We will not pay the Retrenchment Benefit if your claim arises from: retiring, leaving after a probation period, resigning or being dismissed; suffering a psychological condition, disability or illness; taking part in a labour dispute; coming to the end of an employment contract; being involved in a staff-reduction programme or unemployment you knew was going to happen before the cover start date; being employed for less than six months by an employer; or being employed by an employer not incorporated or registered in Singapore.",
    "source_page": 8
  },
  {
    "text": "After you have been continuously covered for two years from the cover start date, we will pay your claim unless: it is a case of fraud; you fail to pay a premium; the insured has a material pre-existing condition which you did not tell us about when you applied for this policy or rider if health declaration is required; you or the insured fail to tell us any significant information or information which is true, correct and complete which would have reasonably affected our decision to accept your application; or the claim is excluded or not covered under the terms of this policy or rider.",
    "source_page": 9
  }
]
```

### cash values

```json
{
  "has_cash_value": true,
  "non_guaranteed_bonus": {
    "text": "Future bonuses of this plan, which have yet to be added to your policy, are not guaranteed. Each year, Income Insurance Limited (Income Insurance) will decide on the amount of bonuses to be allocated to each participating plan. Bonus allocations are approved by the Board of Directors, based on the recommendation by the Appointed Actuary.",
    "available": true,
    "bonus_types": [
      "reversionary",
      "terminal"
    ],
    "source_page": 4,
    "par_fund_name": "Life Participating Fund"
  },
  "guaranteed_surrender_value": {
    "basis": "When you have been paying premiums for this policy for more than two years, you may cash in this policy for its surrender value. However, if the premium term for your policy is five years, you may cash in this policy for its surrender value after you have paid premiums for at least one year.",
    "available": true,
    "source_page": 3
  }
}
```

### grace period

```json
{
  "days": 30,
  "source_page": 9
}
```

### product type

```json
"whole-life"
```

### policy basics

```json
{
  "minimum_sum_assured": {
    "amount": 20000,
    "currency": "SGD",
    "source_page": 3
  },
  "maximum_coverage_age": "whole-of-life"
}
```

### premium terms

```json
{
  "payment_modes": [
    "annual",
    "semi-annual",
    "quarterly",
    "monthly"
  ],
  "premium_term_options": [
    {
      "label": "limited premium term",
      "description": "You only need to pay premiums for a limited term.",
      "source_page": 1
    }
  ],
  "premium_review_clause": {
    "text": "Premium rates are guaranteed throughout the premium term and applicable to standard lives.",
    "reviewable": false,
    "source_page": 8
  }
}
```

### reinstatement

```json
{
  "conditions": "you can reinstate this policy and its riders (if any) within 36 months by paying the premiums you owed along with interest. This applies as long as you give us satisfactory proof of the insured's good health and there is no change in the risks covered by this policy. However, if we do not ask for the insured's health declaration or medical checks at the time of application, then you need not give us satisfactory proof of the insured's good health.",
  "source_page": 10,
  "window_years": 3
}
```

### non forfeiture

```json
{
  "paid_up": {
    "text": "This rider will end immediately when its basic policy ends or is converted to a paid-up policy.",
    "available": true
  },
  "source_page": 10,
  "extended_term": {
    "text": "",
    "available": false
  },
  "automatic_premium_loan": {
    "text": "If this policy has sufficient cash value, the premiums for this policy and its riders (if any) can continue through a loan (called an automatic premium loan) and interest will be charged on the loan. The loan and interest will be deducted from any amount we may be due to pay under this policy. This policy and its riders (if any) will lapse when the amount of the loans and interest is more than the cash value of this policy.",
    "available": true
  }
}
```

### suicide clause

```json
{
  "source_page": 8,
  "payout_within_period": "We will refund the total premiums paid, without interest, less any amounts we have paid you, and any amount you owe us, from the cover start date.",
  "exclusion_period_months": 12
}
```

### document metadata

```json
{
  "wording_version": "Version 1.26",
  "product_full_name": "Complete Life Secure (VQMW & VQVW)",
  "insurer_legal_entity": "Income Insurance Limited"
}
```

### terminal illness benefit

```json
{
  "available": true,
  "source_page": 2,
  "acceleration_percent": 100,
  "qualifying_definition": "Please refer to the policy contract for the exact terms and definitions of TPD, TI as well as multiplier cover."
}
```

---

*This summary reflects the policy wording as ingested on 2026-06-05. For current terms, always verify against the source PDF or contact the insurer.*